I am working with a non-profit organization on their emergency management plan. This work came to me a year after I first spoke to the Executive Director. He decided to buy a software package that billed itself as an answer to their need to improve their operational resilience.
A couple months ago, they came back to me. They remembered how I stressed the need to first document processes, identify potential hazards, and analyze resultant risks. They had thought that the tool would lead them to do that work. I had stressed to them the only way to do that effectively is to get all the affected people collaborating and communicating.
The different people had different ideas on priorities and how the organization actually worked. With some hard discussions we defined those priorities and documented processes to a common understanding and agreement. Then we were able to get to a point where software could help us.
In all things operational, companies need to solve their problems first. Only then will they be able to use information technology to automate those solutions.
2 thoughts on “Information technology was not the answer”
Good morning, I was just checking out your site and filled out your “contact us” form. The feedback page on your site sends you these messages to your email account which is why you are reading through my message at this moment correct? That’s the most important accomplishment with any kind of advertising, making people actually READ your message and I did that just now with you! If you have an advertisement you would like to blast out to thousands of websites via their contact forms in the US or to any country worldwide let me know, I can even target your required niches and my charges are super low. Send a reply to: Phungcorsi@gmail.com
Greetings, I was just taking a look at your site and filled out your “contact us” form. The feedback page on your site sends you messages like this to your email account which is why you are reading my message at this moment right? That’s the most important achievement with any kind of online ad, making people actually READ your ad and I did that just now with you! If you have an ad message you would like to promote to lots of websites via their contact forms in the U.S. or anywhere in the world send me a quick note now, I can even target particular niches and my prices are super reasonable. Write a reply here: Benja57mik57@gmail.com