Core Capabilities

  • Operational Processes: Design, implementation, reengineering of people and process.
  • Operational Risk Management: Development and implementation of supply chains and operations resilient to hazards and unforeseen circumstance.
  • Financial Management: Identify and justify technology and capital investment, and then implement effectively and efficiently.
  • Accounting: Overhaul financial accounting to present a correct operational picture.
  • Customer Service: Improvement measured by quantifiable results.
  • Data Analysis: Interpretation of data to provide information for effective decision-making.

Past Performance

  • Led customer service, carrier relations, and information technology to deliver Connecticut’s successful health insurance exchange.
  • Forty years of experience in finance, operations, information technology and logistics.
  • Led healthcare data management firm efforts to expand into Federal government business.
  • Improved return on investment while managing $350MM information technology capital budget for Fortune 100 health services company.
  • Identified lack of financial controls in $250MM healthcare services company, and implemented controls as controller, chief underwriter, and provider contractor.
  • Developed alliances and led finance for successful consumer directed health care startup.
  • Obtained Federal and State approval and funding of marketing, technological and operational innovations with exchange and Medicaid determinations.
  • US Navy representative for emergency preparedness to State of Connecticut (2001-2004) and FEMA Region II (2008-09). Certified Emergency Manager, IAEM (2010)

Differentiators

  • Ability to integrate operations, technology and finance to deliver quantifiable results.
  • Success as a senior manager in finance, operations, information technology and customer service.
  • Effective development and implementation of innovative solutions for private sector business and government.
  • Personal ability with Python, Pandas, SQL to obtain data to turn into information. 
  • International experience in Asia, Africa and Europe collaborating with local governments and security forces.